A startup called Totango is to hope it big by the solution of business problems colleagues SaaS (software-as-a-service) suppliers, not end users.
Each software company has to cope with the cost of the acquisition of a customer-current view paying sales people, and maybe some wine and dine in the evening to the business-to close before they make something in fees.
But SaaS vendors have the additional challenge of increased "customer"churn or turnover, because their products are sold by monthly
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